Contact Us

We're here to help! Get in touch with our team for support, feedback, or partnership opportunities.

💬 Get in Touch

Whether you need technical support, want to share feedback, or are interested in partnerships, we'd love to hear from you. Choose the best contact method below based on your inquiry type.

🚀 Quick Response

For immediate help with game issues or urgent matters

Response time: 4-24 hours

📋 General Inquiries

Questions about our platform, features, or general feedback

Response time: 1-3 business days

📬 Contact Categories

🛠️ Technical Support

Platform bugs, game issues, account problems, or feature requests

Response: 4-24 hours
Best for: Bug reports, technical issues

🤝 Business & Partnerships

Collaboration opportunities, sponsorships, educational partnerships

Response: 2-5 business days
Best for: Partnerships, B2B inquiries

🛡️ Legal & Privacy

Privacy concerns, GDPR requests, copyright issues, terms questions

Response: 5-10 business days

🚨 Abuse & Safety

Report inappropriate content, harassment, or platform violations

Response: 1-24 hours
Best for: Safety reports, content violations

📰 Press & Media

Media inquiries, press releases, interviews, brand assets

Response: 2-5 business days
Best for: Journalists, content creators

🎥 Content Creators

TikTok collaborations, YouTube features, streaming partnerships

Response: 2-5 business days
Best for: Influencers, streamers

📝 Before You Contact Us

Quick Self-Help

Save time by checking these resources first:

  • Game Not Loading: Try refreshing the page or clearing your browser cache
  • Room Code Issues: Double-check the code and ensure all players are using the same game mode
  • Word Pack Problems: Ensure your custom words meet our format requirements (3-100 words)
  • Connection Issues: Try using a different browser or disable VPN temporarily
  • Display Problems: Make sure your browser is up-to-date for the best experience

Information to Include

Help us help you faster by including:

Technical Issues

  • Your browser and version
  • Device type (desktop/mobile)
  • Steps to reproduce the issue
  • Error messages or screenshots

Game Issues

  • Game mode (local/online)
  • Room code (if applicable)
  • Number of players
  • What happened vs. what you expected

Expected Response Times

🚀

Priority Support

Security issues, safety reports

1-4 hours

💬

Standard Support

Technical help, general questions

4-24 hours

📋

Business Inquiries

Partnerships, legal matters

2-5 days

Note: Note: Response times are estimates for business hours (Monday-Friday, 9 AM - 6 PM EST). We aim to respond faster whenever possible, and critical security issues are handled immediately.

Frequently Asked Questions

🌐 Connect with Our Community

Join the Conversation

Connect with other Imposter Game players, share your experiences, and get community support:

💬

Discord

Real-time chat and support

Coming soon!

🐦

Twitter/X

Updates and announcements

Coming soon!

🎵

TikTok

Game highlights and challenges

Coming soon!

Stay Updated

Want to stay informed about new features, word packs, and community events?

Newsletter signup and social media links coming soon! For now, bookmark impostergame.net for the latest updates.

📍 Our Location

🌏

Shenzhen, China

We're based in Shenzhen, China, serving players worldwide with our online gaming platform.

🤝 We're Here to Help

At Imposter Game, every player matters to us. Whether you're facing a technical challenge, have a brilliant idea to share, or simply want to say hello, we're always excited to hear from our community.

Don't hesitate to reach out – we're here to make your Imposter Game experience amazing!

    Contact Imposter Game Support | Report Issues & Partnerships